This is my first in a series of posts about everyday objects and design. These are inspired by my first-time clutzy experiences with new things, my engineering roots, and my explorations of books like Dan Pink‘s A Whole New Mind and Donald Norman‘s The Design of Everyday Things.
My problem with the below is that the faucet-to-shower head toggle valve* is awkward to push. It’s a super-narrow cylinder that you have to push inwards. And in the hotel where I encounter these (a Four Points Sheraton in central Cali), the toggle-device is often stuck. Which makes me wonder – why wasn’t this designed to be easy to use? e.g., with a knob on the end or something? And why would a hotel chain (or the manager who oversaw this particular hotel’s plumbing / construction) ever choose this design for its customers?
*yes, I don’t actually know what this is called. (And searched a bunch of faucet sites). does anyone know?